FREQUENTLY ASKED QUESTIONS and USEFUL INFORMATION

For BICYCLE RENTAL at ROUL’ ma POULE

SAFETY is our PRIORITY !

Helmets INCLUDED for CHILDREN, ADULTS if needed !

BIKE RENTAL

Why rent a bike at ROUL’ ma POULE ? and Why Ride on the Annecy Lake Cycle Track?

 

It is possible to RENT different types of Bikes and different sizes at ROUL ‘ma POULE:
COMFORT VTC (Red or Grey Alu Disc brakes), FITNESS SPORT Light Bikes (Red Alu Disc brakes), E-Bikes Electric Bicycle Assisted (with Bosch System, Moustache Alu Disc brakes), E-Bikes LONGTAIL FAMILY Electric Bicycle Assisted (with Bosch System, Moustache Alu Disc brakes), CHILDREN Light Bikes (4 – 12 years old), CHILDREN’S Trailer (12 months – 7 years old) or (16 months – 8 years old), ANIMAL Trailer (35 kg Maxi) Accessory …

 

The Bikes offered are last generation and VERY GOOD QUALITY! These Bikes are intended for RENT and to circulate on the bike lane bordering Lake Annecy or around Lake Annecy. They are made in France, Spain, Switzerland according to the brands of which some, with a specification made House “way ROUL ‘my POULE”. These bikes are mounted from Alu frames, both lightweight, customized to provide you with maximum comfort and safety. They are very Rolling, Nervous, Handy equipped with anti-puncture tires, double-walled aluminum rims, some of which equipped with AV racks, with front and rear mudguard, light and strong luggage rack (from 18 to 30 kg in load), 11 or 18 speeds, V-brake aluminum or Shimano hydrostatic disc brakes, VTC freeze or comfort saddles, Aluminum and non-slip pedals, Comfort grips, Drum doors, AR rear derailleur protections, Adjustable seat clamps, Equipped with crutches, bells, lights … REVISED and CONTROLLED and CLEANED DAILY!

 

Our daily ! OFFER SERVICES AND EQUIPMENT RENTAL Maintained and QUALITY !!!

How long can we RENT Bikes at ROUL ‘ma POULE ?

 

At ROUL ‘ma POULE Shop ANNECY or ANNECY le VIEUX, or SEVRIER We offer all possible formulas, being OPEN in NON STOP: from the rental 1 hour, 2 hours, +2 to 4:00, or + 4h or Day, then 24 hours, 2 days, 3 days … and at the rental long lasting over several Weeks for some model of Bikes!? (to see on Place !)

Where Cycling on Annecy and around ?

 

It is possible to Ride, discover cycling In Haute-Savoie and Savoie, where everyone can express their passion for cycling: BIKE Ride on the edge of Lake Annecy: Annecy and its Green Way (Cycling Path) accéssible Family bordering the Lake, or more Sports The Lake Annecy Tour. The Aiguebelette Lake Tour, the Lake Bourget Greenway …> CYCLING TOUR Climb the mythical Passes: Forclaz Pass, Leschaux Pass, Montée du Semnoz, Col du Marais Pass, Col de L’Iseran, Col du Galibier , The Cornet of Roselend, the Col de Joux-Plane, The Col de la Colombière … The possibilities are endless. With more than a hundred marked cycle routes for all levels combined with greenways, rustic routes and cycle routes, nearly 110 cycling routes are available in the Savoie Mont Blanc region to cycling enthusiasts.
Look, Choose your different routes Cycling, Cycling, Mountain biking, Hiking … classified by level of difficulty: Green, Blue, Red, Black.

 

 

A maximum of information also via the SAVOIE MONT BLANC Website:

https://www.savoie-mont-blanc.com/en/cycling-territory/

 

Bicycle
Savoie Mont Blanc, cycling at heart

 

Savoie Mont Blanc is cycling country par excellence. For all types of cycling and all types of cyclist. Whether you’re a fan of cycle touring, the Tour de France and high passes. Or more a leisure cyclist who enjoys ambling along greenways or the shores of Lake Geneva or Lake Annecy. Or a road-warrior looking for long circuits, such as the ViaRhôna and the Tour of the Bauges.

What is the Green Lane along Lake Annecy or the Annecy Cycle Path ?

 

It is one of the oldest greenways in France. It allows to discover an exceptional environment from 2 to 99 years at the reach of all publics. On the OUEST side, The first part runs along the lake and its beaches. Round-trip independent way of car traffic, shared by the Roller Bikes and Pedestrians. Starting from Annecy facing Roul ‘ma Poule, you will cross Sevrier 5 km (water point), St Jorioz 9 km (water point), Duingt 12 km, Brédannaz 14 km (Toilets and water) , Doussard 19 km, and pass in the department of Savoy shortly after Marlens 30 km and finally arrive at Ugine, the end of the greenway, after 35 km. Altitude difference 50 m.

Can we do the Lake Annecy Bike Tour and How ?

 

Yes, it is possible to cycle around Lake Annecy. The Annecy Lake Tour is 40 kms with a difference of 552 m. This is one of the most beautiful bike tours in France, with an almost constant view of Lake Annecy and half a course on one of the oldest greenways in France. Part of it is a bike ride, cycle lane, and bike path, bordering the lake. It is advisable to do this course in the direction of the Needles of a watch. (+ Easy!) Or conversely for the Sportsmen !!! Up to you ? To leave in the morning before the heat; Take sunscreen and swimsuit! Starting from ROUL ‘my POOL Annecy, go to the bridge of love, and cross the lawns of “Pâquier” to Annecy the Old 2 km by the edge of the lake. Leave the main road D909 at the fourth kilometer after the small climb to Chavoire (Follow the sign> Go right and go down); Cross Veyrier Lake 4 km (between the Villas), Menthon-St-Bernard 7 km (lake) and catch up with the D909 passing the hotel Palace de Menthon. After having joined the D909 and the new section of cycle track that goes up to Talloires 10 km, climb again until the crossroads of Talloires and the collar of Forclaz. Finally, start the narrow and tortuous descent of Talloires. Then direction Doussard 20 km and its end of the lake. The suite is a dream, both along the east shore of Petit Lac where there are plenty of places to swim, and on the greenway built on an old railway line. Possibility to find a water point and toilets in the old station Brédannaz 30 km, then a fountain after the passage of the Duingt tunnel 32 km, then a second fountain in St-Jorioz 35 km. You will also find several picnic tables here and there. Your tour will end after the bypass of the port of Annecy, and near the pedal boats and the end of the bike path.

Are there any DOCUMENTS to RENT Equipment at ROUL’ ma POULE ?

 

Yes, you have to be able to justify your identity, be a major to rent equipment. You must bring either: A piece of Identity, or a Driving License, or a Passport, or a Gray Card. It will also Fill a Rental Agreement and Sign and be able to leave a deposit if she asked you! ??? either in CB (CB PLB+), ESP, + ID. The amount of the deposit may vary between € 150 to € 1700 or more !? depending on the equipment RENT !!!

Why, For whom, How to RENT a “E-BIKE” or Electric Bike ?

 

It is possible to rent a E-Bike at ROUL ‘ma POULE, with the aim of simplifying or facilitating bike outing. This type of bike Comfort or Sport has a variable autonomy of 70 to 120 kms, according to its User and the Relief met. This type of material is intended for adult only. At ROUL ‘ma POULE, this bike is equipped with a baggage rack AR, to support a backpack, but it will be IMPOSSIBLE to adapt a Children Seat on it or Children Trailer for renting !!! TOO DANGEROUS for this Multiple Use related to our Cycling Track and these Obstacles !!!

Where should we bring back the Bikes, the Equipment RENTED? From Departure Point or else where ?

 

Yes, it is imperative to bring the rental equipment to the same store ROUL’ ma POULE Annecy or Annecy le Vieux, Sevrier at the same starting point where was rented the same equipment.

What are the Conditions of RENT and Insurance Obligations ?

 

Anyone wishing to RENT equipment at ROUL ‘ma POULE, has the obligation to have a Personal Liability Insurance. The customer agrees via the rental agreement to Restore the RENTED Equipment, in the same state that it has taken. Any Expenses caused by Degradation of equipment, damage or theft will be the responsibility of the Customer responsible for the rented equipment. Repairs made outside the ROUL’ ma POULE stores will not be refundable, unless prior agreement of the renter. In case of accident or theft; The customer has the obligation to inform ROUL’ ma POULE with in 24 hours. ROUL’ ma POULE also has professional insurance in case of equipment failure. Qualified Professionals (Technicians Cycles) maintain all the equipment.

From What Minimum Age, Can We Put a Child in a Baby Carrier behind a Bike or in a Child Trailer 1 to 2 places at ROUL’ ma POULE ?

 

From What Minimum Age, Can We Put a Child in a Baby Carrier behind a Bike or in a Child Trailer 1 to 2 places at ROUL ‘ma POULE ?
The Minimum Age Required for Going to the Child Seat is: 12 Months Minimum to 5 years Maxi and 22 Kg Max. For Trailer Kids we offer 2 types of Trailers: 1 Trailer for 1 or 2 Children from 12 months to 7 years or 1 Trailer for 1 or 2 Children from 16 months to 8 years Maxi with 35 Kg Max Load. We try as PROFESSIONAL RENTOR to RENT Material adapted to the request and especially corresponding to the use and the intended use for the SAFETY of All and All! Good understanding to you! (PS: We are also parents!)

 

Thank you for your understanding, Have a nice trip, Have a nice holiday !

 

Helmets INCLUDED for CHILDREN, ADULTS if needed!

 

For INFORMATION, it is FORBIDDEN to:

– Cycling without a helmet for a child under 12 years old.
– Cycling on pedestrian crossings.
– Climb or descend sidewalks on the bike.
– Carry a person on the luggage rack.
– To sublet the Equipment.
– Extend the rental period without prior approval of the store.

BIKE RENTAL How to RENT equipment at ROUL’ ma POULE ?

 

All you need to do is go to one of our three stores: ANNECY or ANNECY le VIEUX; SEVRIER (check opening times beforehand) with a deposit in the form of an identity document, driving license, then bring your bank card or check depending on the type of Bike rental to be carried out.

 

BE CAREFUL to UNLOCK your CB Ceiling to activate the AMOUNT of the DEPOSIT !

 

We draw up a rental contract together to define:

– The type and quantity of bike(s), trailer(s), seat(s) desired
– The time of your departure, and the maximum expected return!
– The (free) accessories you need.

 

Please note, a contract can only be concluded with a person who has reached the age of majority.

 

You leave for as long as you want during opening hours and payment is made upon your return depending on the duration used, which leaves you free to leave for 1 hour, 2 hours, +2 hours to 4 hours, or even the whole day (from Morning to Evening).

CHOICE OF BIKE What type of BIKE can we rent ?

 

We have a range of bikes that can suit all needs: Easy, Comfort, Sportiness, Fitness, Electric, Unusual. The entire BIKE RENTAL fleet is renewed regularly and of very good quality! All our Bikes are designed to evolve around Lake Annecy (40 km with flat and climb). They are equipped with very light aluminum frames, stainless steel screws, double-walled rims, puncture-proof tires, gears, adjustable saddle clamps, luggage racks, bells, lights and above all they are checked, revised and cleaned regularly!

 

VTC COMFORT Red or Grey mixed: The VTC range is the best price/comfort ratio with its all-aluminum frame, 24 speeds, 700 double-wall aluminum wheels and reinforced road-type tires (700 x 2.00) offer excellent performance, then its mudguards, its luggage rack and the possibility of putting a basket on the front, and they are accompanied by hydraulic brakes for progressive and powerful braking. Designed to ride for a long time, the VTC comfort nevertheless offers an extremely comfortable saddle, a raised handlebar and an easy-to-step-over frame (Col de Cygne) which will give you an upright position on the bike to relieve your back, shoulders and arms.

 

SPORT FITNESS LIGHT bikes: Want to cross a pass or simply fill up on sensations, this hybrid bike between a mountain bike and a road bike offers the advantages of these two types of bikes, like a flat-handlebar racing bike! (or Urban bike) The frame: designed like a mountain bike with a flat handlebar for more maneuverability and recovery, it is also very light with its hydroformed aluminum frame and carbon fork. The equipment: Compact 18-speed transmission, 700 wheels and reinforced road-type tires (700 x 28) offer excellent performance, and they are accompanied by hydraulic brakes for progressive and powerful braking. The 18 or 12 speeds will allow you to cross any pass easily while remaining comfortable on descents.

 

E-BIKES Electrically Assisted Bicycles or VAE (BOSCH motorized): They allow you to keep the pleasure, ease and freedom of cycling while erasing the difficulties. Comfortable and easy to use, they have silent motors capable of making you cross any hill with the desired effort for outings of 60 to 120 kilometers depending on the level of assistance and the terrain encountered. As with the VTC range, you have the choice between a more comfortable or more sporty position, depending on the models offered.

 

VAE E-BIKE LONGTAIL MIXED FAMILY BIKE: Reliable, solid and versatile, with a maximum system weight of 190 kg. It is equipped with a Bosch central motor, the TOP!. Versatile and individually configurable. Superb driving characteristics, even when fully loaded, thanks to a stable frame construction with a low center of gravity. Possibility of installing 1 to 2 children in the back with body guard protection, from 12 months minimum. It is a pleasure to ride on the handlebars of a maneuverable and fun bike: Perfect for doing the Tour du LAKE d’ANNECY with the family! Autonomy of 45 to 75 km.

 

BE CAREFUL : only for people over 14 years old and without the possibility of adapting Child Trailers to the rear of the VAE !

 

Children’s Bikes: In 16 inches (from 0.95m to 1.20m), 20 inches (from 1.10m to 1.35m), or 24 inches (from 1.25m to 1.50m), for children from 5 to 13 years old or from 0.95m to 1.50m Max. Typed MTB, they will be perfect for their comfort and fun. (FREE helmet provided and Mandatory for under 12s).

 

Children’s Seats (bicycle): For 1 child from 12 months to 5 years old and less than 22 kilograms max, they are mounted on the rear luggage racks of the VTC range only (Comfort or VAE). Perfect for short rides of 1 to 2 hours, the child will have a higher point of view to admire the landscape. (FREE helmet provided and Mandatory)

 

Warning, at 12 months the baby’s body is malleable which makes it more sensitive to shocks. Do not hesitate to favor caution!

 

Children’s trailers: Able to hold up to 2 children from 12 or 18 months (depending on the model) and up to 7 years and 35 kg maximum cumulative, they are attached behind the VTC range bikes only. Children are attached in a harness or by a side belt. A small trunk behind will allow you to add your belongings. Perfect for outings of several hours and a well-deserved nap.

 

The Animal trailer: Only one in our possession so we advise you to come early in the morning or to contact us by email or by phone to confirm its availability, see its reservation. The maximum weight is 35 kg maximum.

ACCESSORIES What accessories do we provide ?

 

FREE ! We offer them to you when writing the contract for your comfort and safety.

 

Helmets: Only mandatory for children under 12 on bikes, and optional in trailers. We advise you to wear a helmet when cycling, we offer them free of charge for the practice and safety of the child and everyone.

 

Repair kits: Already in place on bikes, and depending on the bike model, it is either a repair kit (inner tube, tire levers, pump) or anti-puncture bombs containing a liquid to be applied in the event of a puncture that will harden and allow you to finish the ride with peace of mind.

 

Front baskets: Only for adult VTCs and they support a maximum of 3 kg and allow you to put down your small items, water bottles, picnic, telephone, etc.

 

Anti-theft devices: BE CAREFUL, MANY BICYCLE THEFTS in ANNECY CENTRE! 1 lock will be lent to you to securely fasten the bike or bikes during your ride around Lake Annecy and its cycle path, while remaining under your vigilance and your responsibility in the event of Bike Theft!

 

Advice: always attach the bike(s) with frame, wheel, price(s) to a fixed point, in view of the passage. Remember During a long-term rental, to store the bike(s) in a secure place at night and attached!

 

WARNING! There is no Guarantee against THEFT or against Breakage of BIKE or (Bike Parts) which will remain the responsibility of the customer !!!

 

In order to avoid chain breakage problems, always remember to respect the alignment of the chain: “The CHAIN ​​LINE” and shift gears correctly and without forcing! This will avoid any breakage problems !

CHAIN ​​LINE What is the “The CHAIN ​​LINE” ???

 

From the outside, the chainline seems like a trivial detail that is easy to adjust on a bike, especially if it is equipped with gears. However, you will see that the subject is quite complex! The chainline is a very important element of a bike’s transmission, especially when the bike is equipped with gears. We explain everything about the chainline! “The bicycle chainline”, what is it? The chainline of a bike is an imaginary line that passes through the center of the front chainring(s) and the center of the rear sprocket(s). It is parallel to the longitudinal axis of the bike, that is to say the median axis of your bike which passes through the middle of the wheels, the middle of the bottom bracket as well as the center of the head tube.

 

 

Why is the chainline important on a bike ?

 

The chainline of a road bike, urban bike or a VTC, VTT is important for:
• The proper functioning of the transmission elements and gears
• Reducing premature wear of parts (sprockets, chain and chainrings)
• Ensuring better mechanical efficiency of the chain and better performance (although losses are minor, especially with more flexible modern chains)
• The safety of the cyclist, by avoiding derailments and therefore, chain breakage, or the risk of falling !!!

 

Of course, the more performance you are looking for, the more important the chainline is!

 

     

 

The consequences of a bad chain line

A bad chain line means that the front chainring(s) are not aligned with the rear sprocket(s) or the chain is crossed! What are the consequences on a bike?
• Malfunctioning gears
• Derailment of the chain
• Rattling when pedaling
• Problems changing gears, even when the derailleurs are correctly adjusted
• Or Chain breakage !

RESERVATION Do we make reservations ?

 

PLEASE NOTE!!! EQUIPMENT RESERVATION can only be made via our INTERNET INTERFACE at the ROUL’ MA POULE STORES in ANNECY and SEVRIER depending on the period!

 

Reservations vary depending on the period and attendance and the type of equipment desired! Please note that during holiday periods, weekends, or public holidays, and in the summer, there is a very high number of people in Annecy and Annecy le Vieux, which means that all the bikes from the rental companies will be taken in the morning, hence the impossibility of booking with us in JULY/AUGUST.

 

How to book?

Given that we give customers the freedom to RENT bikes for the desired duration during the day: (from 1 hour to 1 day of use!?), and that we note the departure times just at the time of establishing the RENTAL contract and picking up the bikes, then, we will never be able to know who and when, how will return the bike(s)! Consequently, we will not be able to make reservations in the afternoon and will be able to keep the reservation validated only up to 1 hour, 1.30 hours after the store opens and no later! It is possible to book by phone, by email, or face to face and wait for validation by a member of our team of your precise reservation. We will then need to have some information: the type of equipment desired? the quantity of equipment? the size(s) of the people/by type of equipment (bicycle) ? your name, first name and your phone number or email or both.

 

PLEASE NOTE!!! The EQUIPMENT RESERVATION can only be done through our INTERNET INTERFACE at the ROUL’ MA POULE STORES in ANNECY and SEVRIER depending on the period! PLEASE NOTE !

 

for INFORMATION In case of high traffic, please note that we will favor face-to-face customer contact, rather than phone or email! Good understanding to you !

 

What type of BICYCLES can we RESERVE ? VTC COMFORT VTC, FITNESS SPORT LIGHT, VAE or E-BIKES Electrically Assisted Bicycles, VAE CARGO LONGTAIL FAMILY, CHILDREN’S Bicycles, Children’s Trailers, Dog Trailers can be reserved according to certain periods of the year (and only in certain stores such as ROUL’ ma POULE ANNECY le VIEUX and SEVRIER !) or for certain GROUPS! (with departure and return to the same store)

 

How far in advance ? Depending on the period and the crowds (weekends, holiday periods, public holidays, etc.), we recommend booking from 3 days to 4 weeks or more before the big day, and depending on availability VIA INTERNET of RENTAL Equipment!?

 

Are group reservations possible ? We have a large stock of bicycles for groups of up to 40/50 adults. For groups of children and teenagers, we must validate the size of the participants together before validating the reservation since the stock of children’s bikes is lower. For some GROUPS ! (with departure and return to the same store)

 

How does payment work ? Payment must be made on site by credit card (VISA type), Apple Pay, Cash, or ANCV Connect. We provide you with a receipt or an invoice if necessary, to be requested on site.

 

How do long-term rentals work ? Only part of our range of bikes may be available for long-term rentals (possible or not!?) depending on availability and the period. You must contact the store by phone or email for more information.

 

How does it work ? We operate in 24-hour increments for up to 3 weeks. For example, if you pick up a bike at 1:00 p.m. and return it before 1:00 p.m. the next day, you will be in the 24-hour format, but if it is returned at 5:00 p.m., you will be in the 48-hour slot.

 

How do you define the rental period ? We simply ask to know the approximate rental period. If you want to have the bike for 4 days but return it after 2 days, you will pay for 2 days, just as you can keep it a little longer. The maximum duration is 3 weeks in all cases, depending on the agreement negotiated at the Store and the equipment RENTED at the start!?

 

Is there a deposit ? We must take proof of identity or a driving license when signing the contract, then you become responsible for the bike, its general condition, breakage or theft and a deposit may be requested:

 

either by credit card (CB type VISA) in the form of a Bank Loan Type PLBS+, or or by check with ID or license (to be seen on site), then; after signing the contract you become responsible for the bike, its general condition, breakage or theft. We advise you to store the bike in a secure place, day or night. (During the stop, be careful when storing the BIKES so as not to damage the front and rear derailleurs!)

(BE CAREFULL CB to UNBLOCK (or have PLBS+ mode UNBLOCKED by your bank) your CB Ceiling to activate the AMOUNT of the DEPOSIT which can be significant !

 

Am I insured ? We do not provide Theft or Breakage insurance!, but when signing the RENTAL contract, you must already have civil liability insurance as insurance.

 

What will be the Clauses of the RENTAL contract: The contractor acknowledges having taken RENTAL equipment in good working order. The latter undertakes to return it in the same condition. All costs incurred due to deterioration of equipment, damage, or theft will be borne by the customer, responsible for the rented equipment. In the event of an accident or theft; the customer is required to inform ROUL’ ma POULE within 24 hours, and provide the original or copy of the complaint filed with the GENDARMERIE or the POLICE for Theft or other.

 

What to do in the event of THEFT or Breakage of Equipment or Accident ? You must notify ROUL’ ma POULE within 24 hours, then provide the original or copy of the complaint filed with the GENDARMERIE or the POLICE for Theft of equipment, Damage, Accident or other. Then you will have to contact ROUL’ ma POULE in order to regularize at your expense all costs incurred with ROUL’ ma POULE. Afterwards, an invoice will be issued to you in order to see and if possible, arrange with your insurance!?

TOUR OF LAKE ANNECY How to go around Lake Annecy ?

 

40 kilometers long with a difference in altitude of 552 meters, the tour of Lake Annecy is the most popular bike ride in the area. Depending on your level and your desire, it can be done sportily in 2 hours or as a discovery ride between 3 hours and 4 hours, depending on the stops, or the day! With its 552 meters of elevation gain, we recommend doing it in a clockwise direction (East bank of the Lake), that is to say, first passing through Veyrier du Lac to return via Sevrier. Go down the East bank and go back up the West bank.

 

Since the cycle path does not go all the way around the lake, we recommend that you go through the small alleys that run along the edge of the lake between Veyrier du Lac and Menthon Saint Bernard (follow Tennis, then Port de Menthon Saint Bernard). This will take you to the Port, then to the Palace de Menthon where you will be blocked by the Roc de Chère. You will have to go around it by going up the palace road to the D909A (a small car park borders it) and you can go to the right to get the cycle path that will go up to Echarvine (Haut de Talloires) and at the junction continue on the right to go down to Talloires.

 

Be careful, the descent from Talloires must be taken with caution because it is very steep and therefore very fast with hairpin bends. Use both brakes simultaneously and progressively, anticipating well before each bend.

 

Then, we advise you to leave the main road to go down into the village of Talloires and its magnificent marina from where you can admire the Duingt castle in the distance.

 

Then, you will continue your descent towards the south of the lake by cycle path almost all the way. Only a small portion must be taken on the road. Stay well to the right in single file, putting children in the center of the line if there are any. Finally, the cycle path will take you along the south of the lake and its magnificent nature reserve (only accessible on foot) and then turn right after passing under a bridge. From this point on, the cycle path or greenway is complete to return to the north of the lake.

 

You can leave it at your leisure to return to the villages around it.

ATTENDANCE When are the busy periods ?

 

The busy periods are weekends, bank holidays (especially May), school holidays and especially summer.

 

Weekends: In good weather, there are always many more rentals, especially on Sundays. In February, March, April, October and November there are fewer people. In May, June and September, we advise you to come in the morning to be sure to have the equipment you want in your size.

 

Bridges: In good weather, the bridges attract as many people as in the middle of summer. Annecy being less than 2 hours by road from Geneva, Lyon and Grenoble for example, this allows you to enjoy a long weekend between lake and mountains. We can generally empty our stock of bikes in less than 2 hours. Plan to come early in the morning with your deposit.

 

PLEASE NOTE, we only have 85 VAE, electric bikes and this is an increasingly growing demand and it could be that 30 minutes to 1 hour maximum after opening, we no longer have this type of bike! Please note that we still have almost 700 bikes spread over the 3 ROUL’ ma POULE stores between ANNECY and ANNECY le VIEUX, SEVRIER!

 

Be CAREFULL bis, the parking spaces around our stores and Lake Annecy are stormed, hence the obligation to come early enough! School holidays: In case of good weather, we

 

School holidays: In case of good weather, we have more bike rentals and in particular children’s bikes, trailers and seats. As we have fewer children’s bikes and in different sizes, do not hesitate to check the availability of sizes with us because all 20-inch bikes can be taken out when we will still have 24-inch bikes for example. Plan to come early during school holiday weekends because vacationers as well as locals will increase the number of people in the store. Summer: In case of good weather, this is the high season for all the traders around the lake. The period from July 15 to August 25 is quite touristy and the use of bikes is almost obligatory since the only road around the lake is always saturated with traffic jams that can last up to several hours.

 

Remember to come early enough to come RENT and CHOOSE your type of BIKE! It will be easier!

 

Please note, we only have about thirty electric bikes and this is an increasingly growing demand. Beyond 30 minutes to 1 hour maximum, we will no longer have electric bikes !

PARKING Is it possible to park near the stores easily ?

 

The ROUL’ ma POULE ANNECY store is located next to 5 free and paid car parks and less than 2 minutes walk away.

 

The ANNECY le VIEUX store is located next to 3 free and paid car parks less than 2 minutes walk away.

 

The SEVRIER Store is located next to the Carrefour Market located 200m away, with free car parks.

 

It is therefore easy to park but be careful, all these car parks are on the lakeside and known to all. In case of good weather and during weekends, public holidays, school holidays and high summer, you will have to come early enough in the morning to be sure to find a space. Before 11:00 a.m.!

 

Annecy is a much more touristy city than it seems and the traffic is dense, especially because only one road borders the lake and the old town of Annecy along the canal at the mouth of the lake is completely pedestrianized. Plan your visit accordingly!

GIFT VOUCHER Is it possible to make a gift voucher ?

 

All payments must be made either via our website, or on the day because we never know how long our customers will use our bikes. However, the gift voucher can be made in advance if you come to the store by defining precisely what type of equipment you want, the exact rental period and making the payment at that time. People receiving the gift voucher will potentially have to notify us of their arrival in the event of a specific rental (Comfort Bike, SPORT Light Fitness Bike, E-BIKE VAE, LONGTAIL FAMILY VAE, Child Trailer, Dog Trailer, etc. for example) and if they can reserve the equipment. In any case, our team will explain in detail the entire procedure to follow to take full advantage of this GIFT VOUCHER.

OPENING OF THE SHOPS Are the stores open all year round ?

 

The ANNECY store has an annual opening, from January to the end of December. We also open in December during the Christmas market. We are closed only a few days in January for the holidays.

 

The ANNECY le VIEUX store also rents bikes and opens for a shorter time during the year, from the beginning of April to the beginning of November.

 

The SEVRIER store also rents bikes and opens for a shorter time during the year, from the beginning of April to October.

Looking forward to meeting you, informing you, advising you and RENT YOU QUALITY BIKES Sportingly, The entire ROUL’ ma POULE Team.